Contact Us

For all enquiries you can contact us on +44 (0)1489 580099,


Our office address is:

Discovery Sailing Project
Hangar 2E
Universal Marina
Crableck Lane
Sarisbury Green
SO31 7ZN

Complaints Procedure

  • The Discovery Sailing Project is committed to providing a good standard of quality services to all volunteers and crew who sail with us
  • We will take seriously any concern or complaint and will look into it promptly, for resolution as quickly as possible
  • Concerns and complaints procedure is open to everyone who has any dealings with the Project
  • We will deal with complaints in line with the Scouting Association’s policy and procedures regarding complaint management  (
  • DSP will keep a register of all complaints, which will be reviewed regularly by the Board of Trustees
  • Our complaints procedure will be part of the process of monitoring the quality, effectiveness and non-discriminatory nature of its services
  • All skippers are required to read, understand and comply with this policy and its procedures written up in the Safety Management System and Training Manual

Map & Directions


Printable directions to DSP Universal Marina

Marina Map